A look at how trending sports injuries, and in particular concussions, are requiring EMTs and EMDs to be on their toes when it comes to Traumatic Brain Injury (TBI).

A look at the PPDS' Active Assailant (Shooter) Protocol and and how emergency dispatchers and calltakers play a critical role when such unfortunate tragedies happen.

Stress overloads for calltakers and dispatchers can come from a variety of sources and experiences.

Yoga can be a great resource to help dispatchers to balance mind, body, and spirit.

The Americans with Disabilities Act covers post-traumatic stress disorder (PTSD)

Communication centers programs, resources, and specialized personnel can help telecommunicators cope with stress.

A look at how experiencing continual stress can trigger a biochemical reaction in the brain and the body.

An interview with Michelle M. Lilly, Ph.D., about Post Traumatic Stress Disorder (PTSD) as in relates to emergency dispatchers and communication centers.

For better or for worse, emergency dispatch employment and stress tend to go hand-in-hand. Here's how to manage that.

A clinical pyschologist looks into the difficult and stressful profession that is emergency dispatch.