Stress is part of emergency dispatch

NWCDS’ team of fire experts

You make a difference every day

Two years after the last in-person UK NAVIGATOR took place in Edinburgh, Scotland, attendees once again gathered in-person—this time in Bath, England.

Staying on the phone and talking to the caller had made a very difficult situation a lot more manageable.

The goal is universal—to give the best service to the citizens that you are there to serve and protect.

Men and women in 911 centers across the country serve the public in a crucial capacity—the invisible guardians.

911 and National Public Safety Telecommunicators Week project along same line.

We all know the job; we all know the right way to do this job.

Profession was unexpected surprise and delight for new EMD.