Behavioral health protocols benefit caller, patient, EMD, and responder

Principles for handling unusual and challenging calls

Let’s look at less common but clinically well-known heart conditions

Protocol 18 finds an underlying cause

Handling back pain with the MPDS

Protocol 26 now addresses Addisonian crisis

The importance of sex assigned at birth in protocol use

Not all bleeding calls have the same priority

Protocol 31 covers a wide range of conditions

Distinguish between trauma and medical situation