Caitlin Mullan receives top honor

Customer service delivers the right touch

Does the protocol really work globally?

Hendricks County 911 slogan says it all

Dispatcher fields rare sinking vehicle call

EMD aids in delivery of two babies 10 years apart

Nothing but extraordinary at Cambria 911

Says anyone there would have done the same

Florida dispatcher aids in CPR save at country club

Experience and empathy shaped her future