Florida dispatcher aids in CPR save at country club

Experience and empathy shaped her future

EMD makes center’s first save using MPDS

EMDs give first and second successful saves

Some situations weighed more heavily on her than others but not to the extent of the call convincing her to leave.

Chanelle Hickson looks back at choice as the best one for her.

Father and son EMDs assist in baby's delivery.

Child caller saves neighbor’s life with help of EMD

Kansas emergency dispatcher leaves his mark after 40 years of service.

Priority Solutions officially released the new Pandemic COVID-19 Protocol on March 5, 2020.