Lifesaving infant CPR solidifies dedication

Lavinia Ferraro in Italy

Las Vegas music festival mass shooting changed her life

Niagara EMD Heather Potts paints inspiring mural in dispatch center

James Tabron has seen and heard a lot

Age is no barrier for calling 911

Laura Bauernfeind in Austria

Atlanta EFD to the rescue

Caitlin Mullan receives top honor

Customer service delivers the right touch