Mindset Shift

Protocol 119 handles unwelcome, fear-provoking actions

Handling back pain with the MPDS

Blanket emergent response is not in the best interest of fire personnel or those they serve

More than one way to challenge turnover

OnStar advisors keep ears on the road

Does your comm. center culture support the well-being of your staff?

Refers to broad range of mechanisms a patient may be injured by Brett Patterson

Attitude plays an important role in understanding the value of maintenance updates

Keeping up with newer laws that affect access to 911

Adapting training is key in meeting needs