Conference debut

EMD uses life experience in mystery writing

U.S. conference to peak in Salt Lake

While getting the word out about 9-1-1 to the public is important, so is showing appreciation for those on the other end of the line—the calltakers, dispatchers, and other public safety telecommunications professionals who are the “first, first responders.”

National 9-1-1 Education Month promotes awareness

When is time of the essence for the patient?

City in Texas aces sixth 9-1-1 system in country

Shovels and CAD are everyday tools for Valdez dispatcher

Clackamas County responds to lone gunman at shopping mall

Despite the 12/12/12 rock ’n roll concert at Madison Square Garden to raise funds for Hurricane Sandy relief, unsung that night were the dispatchers who worked long and without breaks answering the flood of 9-1-1 calls that swamped PSAPs throughout the region.