Louise Todd

Guest Writer

Two years after the last in-person UK NAVIGATOR took place in Edinburgh, Scotland, attendees once again gathered in-person—this time in Bath, England, Sept. 7-9. This year’s event was a combination of the 2019 (in person) and 2020 (virtual) conferences.  

What a thrill to be back together this year. There were more than 100 people in Bath and over 50 virtual participants attending the conference. Special thanks to all the presenters who helped make this year a great success. So many fantastic sessions were delivered. Here is a sampling of the offerings from the two-day event:

MPDS Throughout the Pandemic in Wales

Explore AI

I’m Not an EMD so Why do I Need to Understand MPDS?

What do I Say to a Suicidal Caller?

Out of Sight, out of Mind

Transforming Interactions with Transgender Patients

Well done to all the UK NAVIGATOR Dispatcher of the Year nominees and finalists. Neil Hardy from the Scottish Ambulance Service was recognized as the 2021 DOY Award recipient. Tracy Keating received the 2021 Instructor of the Year Award. The London Ambulance Service and Welsh Ambulance Service were recognized as Re-Accredited Centres of Excellence.

The conference was enjoyed by all who attended. We are very much looking forward to Bristol in 2022.